Support Worker

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Location:

Melksham

Position

Carer/Support Worker/Client Recruitment

Remuneration

£16-17 per hour dependent on shift

Advertising End Date

Not Specified

About The Role

Hi, I’m Harvey!

I was born in 2012 and I’m looking for a Support Worker to join my team in Melksham, Wiltshire!

I’m a sociable and energetic boy who loves adventures and having fun. Some of my favourite things are going to Costa or Greggs for a cake and hot chocolate, swimming, horse riding, gaming, and playing outside. I also love spending time with my big family and friends—especially when there’s music and dancing involved.

I live with my mum, dad, and older brother, and they are really important to me. I also have a big circle of family and friends nearby who I love seeing often.

I have some physical and learning difficulties, and I sometimes experience epilepsy absences when I’m tired. That means I need a bit of extra help to do the things I love and to stay safe and happy.

What I’m Looking For

I would like a Support Worker who can help me after school, at weekends and in the school holidays. You’ll support me with all aspects of my personal care, daily routines, and making sure I can enjoy all my favourite activities—both at home and out in the community. You’ll also help me learn new things and become more independent, which is very important to me.

You’ll need to be confident using your own initiative, but don’t worry—you’ll have loads of support from my parents and my Case Manager. My therapists will also help you learn how to support me best, and you’ll get training to follow my therapy programmes.

You’d Be Perfect For This Role If You

Are Supportive

• Are kind, patient, and full of energy
• Work well with families and professionals to provide consistent, compassionate care
• Are happy to be part of a close-knit team that truly cares
  
  

Have Integrity

• Are honest, reliable, and professional in everything you do
• Communicate openly and respectfully with my family and support team
• Always do the right thing
  
  

Are Client Centred

• Put me at the heart of your work and respect my choices
• Adapt your support to suit my needs, interests, and pace
• Help me grow in confidence and independence
  
  

Are Quality Focussed

• Take pride in delivering high standards of care
• Follow therapy programmes carefully and are open to learning
• Are observant, detail-oriented, and committed to doing your best
  
  

Are Positive

• Bring a can-do attitude and a sense of fun
• Focus on what I can do and help me find solutions
• Celebrate progress and help me live life to the fullest
  
  

Location

Melksham, Wiltshire

Days & Hours

An average of 20 hours per week during term time, including:

• Saturdays: 6–8 hours (e.g. 9am–3pm or 10am–6pm)
• Weekdays: 11 hours (Tuesdays 4pm–9pm, Fridays 4pm–10pm)
• Additional evening shifts may be required (to be agreed in advance)
• Extra daytime hours available during school holidays
  
  

We are building a small, reliable team of support workers. Hours can be shared across regular contracted shifts and Bank support.

Pay

• Monday–Friday: £16.00/hour
• Weekends & Bank Holidays: £17.00/hour
• Waking Nights (Mon–Fri): £17.00/hour
  
  

Driving Requirements

• Driver essential – you’ll need your own car to get to work
• You may drive Harvey’s automatic car, or use your own vehicle (business mileage paid if it fits his wheelchair/walker and has business insurance)
  
  

Experience & Requirements

• Essential: Knowledge of traumatic brain injury and severe disabilities (or willingness to learn)
• Desirable: Experience working with children with special needs and an interest in therapy programmes
• Must be comfortable around pets (Harvey has one dog)
  
  

Interviews & Start Date

• Rolling interviews – apply early to be considered
• Start ASAP, subject to satisfactory employment checks
  
  

This is a truly rewarding role where you can support my rehabilitation whilst enabling me to have fun and live life to the fullest. If you think we’d be a great match, it would be great to receive your application!

Harvey

About You

It would be great to receive your application, if you have the following skills/behaviours:

• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Experience with working with cerebral palsy and severe learning difficulties
• Confident and comfortable working in Harvey’s own home and sensitive to the needs and wishes of him and his family
• Can demonstrate commitment and passion for meeting Harvey's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Water confident to assist with hydrotherapy/swimming
• Punctual, reliable, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed)
• Comfortable to be around animals (our client has one dog and enjoys horse riding)
  
  

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/work-opportunities/work-with-us/ or twitter https://twitter.com/ILS_Recruitment

Our Company Values

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.

We are Client Centred. We put our client's aspirations at the centre of everything we do.

We are Quality Focussed. We set high standards and aim to exceed them.

We Are Positive. We Find Solutions And Empower Others.

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